Legal
Privacy Policy
How we collect, use and protect your personal information.
Last updated: July 2026
Information we collect
When you request an appointment or contact us, we collect the information you provide: your name, age group, phone number, preferred location and consultation mode, and any message you include. We do not collect sensitive health records through this website — please do not share detailed medical history via the online form.
How we use your information
Your information is used solely to contact you regarding your appointment request, to schedule consultations, and to maintain basic practice records. We do not use your data for marketing, advertising, or sale to third parties.
Data storage and security
Appointment requests are stored securely and accessible only to authorised practice staff. We apply reasonable technical and organisational measures to protect your data against unauthorised access, alteration or disclosure.
Your rights
You may request access to, correction of, or deletion of your personal information held by us at any time by contacting the practice. We will respond to legitimate requests within a reasonable timeframe.
Cookies and analytics
This website may use minimal cookies or analytics to understand aggregate, anonymous usage patterns. We do not use cookies to identify you personally. You can control cookies through your browser settings.
Third-party links
This website may link to external resources (such as maps or professional organisations). We are not responsible for the privacy practices of external websites. Please review their policies separately.
Changes to this policy
We may update this policy from time to time. The "last updated" date above reflects the most recent revision. Continued use of the website after changes constitutes acceptance of the updated policy.
This is an online consultation service and is not equipped for medical emergencies. For chest pain, breathlessness, collapse or any life-threatening symptom — call 112 or go to your nearest Emergency Department immediately.